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Maintenance & Support

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We can tailor a package best suited to your needs.

In addition to the service you receive
as a Pacific customer regarding your equipment purchased from us, you can take advantage of our contracted service and support options for your entire network.

We can tailor a package best suited to your needs including any or all of the following:

  • Hardware Repair
  • Hot Standby Hardware with 4/8/24Hr fix
  • Remote Support for Software/Configuration Issues
  • Installation of hardware and software
  • Out of Hours Installation when required
  • Telephone Support for User Issues

This is all handled from our helpful and friendly support desk - we will not put you in a queue and you will talk immediately to one of our engineers.

Contact our Sales Staff to talk through your needs and gain the peace of mind that comes from this service. 

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